Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Lester

Ashley Lester

October 22, 2026

5  out of  5
rating by Ashley Lester
"Dawson was very nice and helpful"
We responded:
"Ashley,

It's delightful to hear that our team was able to assist you so well. Thank you for sharing your experience with us!

- Justin"
Profile photo of B W

B W

October 9, 2026

5  out of  5
rating by B W
"Dawson is great to deal with and the process was super easy. Highly recommend going to see what he can do for you."
We responded:
"B W,

Thank you so much for your wonderful review! It's fantastic to hear that Dawson made the process easy for you. We appreciate your recommendation and are thrilled to have you as a valued customer.

- Justin"
Profile photo of Jade

Jade

October 8, 2026

5  out of  5
rating by Jade
"Dawson was very helpful, very thankful he was patient with me! I was a bit lost as someone getting car insurance for the first time. He didn’t make me feel rushed and explained everything well. Great people to work with"
We responded:
"Jade,

Thank you so much for sharing your experience! It's wonderful to hear that Dawson was able to assist you with your car insurance needs and provide the patience and clarity you were looking for. We're delighted to have you as a part of our community and are always here to help.

- Justin"
Profile photo of Heather Kazee

Heather Kazee

October 8, 2026

5  out of  5
rating by Heather Kazee
"Zachary Green was wonderful to work with. I can't say enough great things fast, great pricing, professional!"
We responded:
"Heather,

Thank you so much for your wonderful review! It's fantastic to hear that working with Zachary was such a positive experience for you. We're thrilled to know that you found our service fast and professional. Your feedback means a lot to us, and we're here to help with any of your insurance needs.

- Justin"
Profile photo of Amy Mounts

Amy Mounts

October 7, 2026

5  out of  5
rating by Amy Mounts
"State Farm at Gilbert WV
I switched so fast lol
Great company with in a couple mins I had a quote and switched
They saved me over $460.00 some a month and the young man Dawson Morrison went above and beyond to help me and he is a very nice young man I appreciate you all so much for helping me save so much money thanks and all your kindness thanks
Amy Mounts"
We responded:
"Amy,

Wow, thank you so much for sharing your experience! It's fantastic to hear that you had such a smooth and quick transition with us. We're thrilled that Dawson was able to assist you and make the process enjoyable. Saving over $460 a month is incredible, and we're so glad we could help you achieve that. Your kind words mean a lot to us, and we're here whenever you need us. Thanks again for choosing our office!

- Justin"
Profile photo of Amber Atkinson

Amber Atkinson

October 5, 2026

5  out of  5
rating by Amber Atkinson
"Was a pleasure working with Dawson. He got me the coverage I needed, and explained everything to me. Made this whole process very easy and made sure I knew what I was getting and how everything worked. Amazing place to get coverage through."
We responded:
"Amber,

Thank you so much for your wonderful feedback! It's fantastic to hear that working with Dawson made the process easy and informative for you. We're thrilled to know you felt confident and well-informed about your coverage. Your kind words mean a lot to us, and we're delighted to have you as part of our insurance family.

- Justin"
Profile photo of steven lester

steven lester

September 25, 2026

5  out of  5
rating by steven lester
"Dawson at State Farm was great! Polite,and willing to answer any questions I had. Would highly recommend him. Also, he got my insurance lower so that was awesome!"
We responded:
"Steven,

Thank you so much for sharing your experience! It's wonderful to hear that you had such a positive interaction and that all your questions were answered. We're thrilled to know that your insurance needs were met to your satisfaction. If you ever have more questions or need assistance, feel free to reach out.

- Justin"
Profile photo of Angel Bailey

Angel Bailey

September 15, 2026

5  out of  5
rating by Angel Bailey
"I had such a great experience working with Dawson at State Farm! He was incredibly patient, helpful, and took the time to answer all of my questions without ever making me feel rushed or like a bother. He really went above and beyond to make sure I understood everything and got me the coverage I needed.

Not only was he wonderful to work with, but he was also able to get me a quote that was cheaper than anywhere else I had checked! It’s hard to find someone these days who genuinely takes pride in helping people, and Dawson definitely did.

I truly appreciate all of his help and would absolutely recommend him to anyone looking for insurance. State Farm is lucky to have him! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Angel, Thank you so much for this wonderful review and the recommendation! Patient, helpful and genuinely caring service that makes sure every customer feels informed and never rushed is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"
Profile photo of April M

April M

September 10, 2026

5  out of  5
rating by April M
"Dawson was great! He helped me tremendously! And you can’t beat the rates!!!"
We responded:
"April, Thank you so much for the kind words! Having a team that genuinely goes above and beyond to help every customer is something we take great pride in. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"
Profile photo of Trinity Price

Trinity Price

September 9, 2026

5  out of  5
rating by Trinity Price
"Dawson was really helpful, and couldn’t have asked for better help"
We responded:
"Trinity, This made our team smile, thank you! Going above and beyond to help every customer is the standard our whole team holds itself to every single day. We look forward to continuing to take great care of you! - Justin"
Profile photo of Jordan

Jordan

September 8, 2026

5  out of  5
rating by Jordan
"Dawson got me almost 100$ cheaper and worked it out with me the whole way. Greatly recommend."
We responded:
"Jordan, Thank you so much for the kind words and the recommendation! Working with every customer every step of the way to make sure they feel supported throughout the entire process is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"
Profile photo of Arella Cline

Arella Cline

August 26, 2026

5  out of  5
rating by Arella Cline
"Dawson Morrison is really helpful with insurance needs. I’d highly recommend visiting him!"
We responded:
"Arella, We love hearing this, thank you! Our team works hard to make sure every customer feels well informed and taken care of. We truly appreciate the recommendation and look forward to serving you for years to come! - Justin"
Profile photo of Angie Cline

Angie Cline

August 26, 2026

5  out of  5
rating by Angie Cline
"I’ve been with this agency for years, and will continue to do business with Justin. The staff are always friendly, ready to assist with any policy changes, and help save money on my policies."
We responded:
"Angie, This means so much to our whole team, thank you! Being there for our customers through every policy change and making sure every interaction is a friendly and helpful one is exactly what we strive for. We are grateful for your loyalty and look forward to continuing to take great care of you! - Justin"
Profile photo of Kenneth Lester

Kenneth Lester

August 24, 2026

5  out of  5
rating by Kenneth Lester
"Awesome people and service"
We responded:
"Kenneth, Thank you so much! Awesome people and great service for every customer is exactly what our team is all about. We look forward to being here for you whenever you need us! - Justin"
Profile photo of Whitney Kennedy

Whitney Kennedy

August 20, 2026

5  out of  5
rating by Whitney Kennedy
"Great communication. Friendly workers and helped me get the payment I absolutely needed. Great business."
We responded:
"Whitney, This made our whole team smile, thank you! Making sure every customer feels heard and well taken care of is something we genuinely care about every single day. We are grateful to have you as part of our State Farm family and look forward to serving you for years to come! - Justin"
Profile photo of Dalton Hatfield

Dalton Hatfield

August 13, 2026

5  out of  5
rating by Dalton Hatfield
"Great Place to do business with. Competitive pricing and super friendly. 100% recommend"
We responded:
"Dalton, Thank you so much for the kind words and the recommendation! Friendly service and a great experience for every customer is exactly what our team strives for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"
Profile photo of Andrea B

Andrea B

August 12, 2026

5  out of  5
rating by Andrea B
"I can’t say enough about Justin Brown and State Farm. They’ve been beyond helpful, understanding, and the most caring group of agents and staff. You don’t just feel like a number with them, you feel like family."
We responded:
"Andrea, Thank you so much for this heartfelt review! Making every customer feel like family rather than just a number is at the heart of everything our team does. We are so glad that comes through in every interaction and we look forward to continuing to be here for you whenever you need us! - Justin"
Profile photo of beaYOUtiful

beaYOUtiful

July 16, 2026

5  out of  5
rating by beaYOUtiful
"Great service very friendly people they have always took care of everything I needed."
We responded:
"What a great review, thank you for sharing! Great service and a friendly team that takes care of our customers is something we genuinely take pride in every single day. We look forward to continuing to take great care of you for years to come! - Justin"
Profile photo of Tierra Biddell

Tierra Biddell

June 26, 2026

5  out of  5
rating by Tierra Biddell
"Very helpful and cooperative team! Highly recommend"
We responded:
"Thank you for the kind words and the recommendation! A helpful and cooperative team that puts our customers first is exactly what we strive for every single day. We look forward to being here for you whenever you need us! - Justin"
Profile photo of Shelly Rosser

Shelly Rosser

June 23, 2026

5  out of  5
rating by Shelly Rosser
"I had a wonderful experience. Everyone was incredibly helpful, courteous, and friendly from start to finish. Their professionalism and willingness to assist made all the difference. Thank you for the outstanding service"
We responded:
"Shelly, Thank you so much for the wonderful feedback! Helpful, courteous and friendly service from start to finish is exactly what our team strives for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Justin"
Profile photo of Cassie Johnson

Cassie Johnson

June 18, 2026

5  out of  5
rating by Cassie Johnson
"Gena help my customer get to the monthly payment he needed but not only that, she achieved this AFTER we had reach out to 4 people before her and got outrageous quotes every time. Then, she bundled his home and auto and still got him under what he asked for. I sale cars for a living and I can assure you, Gena will be seeing many more of my customers! She is amazing! 💕"
We responded:
"Cassie, What a kind review, thank you for sharing! We are thrilled we could put together a plan for your customer that checked all the right boxes for both home and auto. We truly appreciate your business and look forward to continuing to serve everyone you refer to us! - Justin"
Profile photo of Alyssa Trent

Alyssa Trent

June 16, 2026

5  out of  5
rating by Alyssa Trent
"Best insurance place I’ve been to! Super friendly people, great customer service. They also saved me money on my insurance!"
We responded:
"Alyssa, Thank you so much for the kind words! Friendly service and a great customer experience is exactly what our team strives for with every visit. We look forward to being here for you whenever you need us! - Justin"
Profile photo of Rob Kirkpatrick

Rob Kirkpatrick

May 18, 2026

5  out of  5
rating by Rob Kirkpatrick
"Isaiah got me out of a real pickle. Thanks again!"
We responded:
"Rob, Thank you for the kind words! We're so glad our team was able to step in and help when you needed it most. That's exactly what we're here for, don't hesitate to reach out anytime! - Justin"
Profile photo of Andrew Mudd

Andrew Mudd

May 18, 2026

5  out of  5
rating by Andrew Mudd
"Fast, easy, responsive, & seemed to have my best interest in mind."
We responded:
"Andrew, Thank you for the wonderful feedback! Fast and responsive service with our customers' best interests at heart is exactly what we strive for every single day. We're so glad that came through in your experience and look forward to being here for you! - Justin"
Profile photo of Aaron

Aaron

May 18, 2026

5  out of  5
rating by Aaron
"Excellent service and can’t thank Isaiah May enough for his responsiveness, knowledge, and professionalism. Highly recommend!"
We responded:
"Aaron, Thank you so much for the kind words and the recommendation, it truly means a lot! Responsiveness, knowledge, and professionalism are things our team is deeply committed to delivering for every customer. We're so glad that came through in your experience and look forward to being here for you! - Justin
"