Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristin Ferguson

Kristin Ferguson

September 12, 2024

5  out of  5
rating by Kristin Ferguson
"My family has used State Farm for years. The coverage is great and they make everything so much easier for their clients!"
Profile photo of Ella Clark

Ella Clark

September 11, 2024

5  out of  5
rating by Ella Clark
"They have friendly staff"
Profile photo of John Browning

John Browning

September 10, 2024

5  out of  5
rating by John Browning
"This office has the friendliest staff, providing excellent customer service and the prices are hard to beat! Give them a call for all your insurance needs!"
Profile photo of cassandra brooke

cassandra brooke

September 10, 2024

5  out of  5
rating by cassandra brooke
"Great experience! Gina was so helpful. Helped us to save so much money on our insurance. Wish I would’ve called sooner."
Profile photo of Joey Goodman

Joey Goodman

September 7, 2024

5  out of  5
rating by Joey Goodman
"Gene is the best call her she will take care of you she help get me a good auto insurance payment and life insurance and also good home insurance payment. Would recommend her any time"
We responded:
"Joey, I’m happy to hear Gene took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Justin "
Profile photo of Dave Rambo

Dave Rambo

September 6, 2024

5  out of  5
rating by Dave Rambo
"Best insurance I have ever had with the friendliest people"
We responded:
"Dave, I’m happy to hear we could provide you with a positive insurance experience. Glad to know you're satisfied. - Justin "
Profile photo of Samantha Sheil

Samantha Sheil

September 6, 2024

5  out of  5
rating by Samantha Sheil
"I worked with Gena and she is fantastic. Saved me money on my insurance and was able to answer all my questions and hear my concerns. She got me exactly what I wanted and a price I'm more than happy with. If you are thinking of going with State Farm for your insurance, do it, you won't regret it."
We responded:
"Samantha, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Justin "
Profile photo of Paul Maynard

Paul Maynard

September 5, 2024

5  out of  5
rating by Paul Maynard
"An awesome insurance agency. Justin and his staff are wonderful folks to work with. We got great rates, a friendly atmosphere. Just like my family."
We responded:
"Paul, thanks for your kind words. We work hard to take care of our customers and I’m glad it’s noticed. My team and I will always be here for you in your time of need. Call us anytime! - Justin"
Profile photo of Brandin Hatfield

Brandin Hatfield

September 5, 2024

5  out of  5
rating by Brandin Hatfield
"Best customer service a company could want. Very knowledgeable and helpful employees! The lady I spoke with was very thorough and helped to get me the best rates possible. Super friendly staff!"
We responded:
"Thank you for the kind words and the review, Brandin. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Justin "
Profile photo of Isaiah May

Isaiah May

September 5, 2024

5  out of  5
rating by Isaiah May
"The best staff I’ve ever had the pleasure of dealing with!"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Isaiah. Our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Justin "
Profile photo of Mack Branham

Mack Branham

September 5, 2024

5  out of  5
rating by Mack Branham
"i moved ti Ky and my agent refereed me to Justin . Gina has been a great help and it was so easy"
We responded:
"Mack, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Justin "
Profile photo of Phil Hatfield

Phil Hatfield

September 4, 2024

5  out of  5
rating by Phil Hatfield
"Very friendly people who worked with me on getting insurance to fit my budget with the right amount of coverage."
We responded:
"Thank you for your kind words, Phil! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Justin "
Profile photo of John Sheppard

John Sheppard

September 2, 2024

5  out of  5
rating by John Sheppard
"wonderful, friendly company. saved me a lot of money!"
We responded:
"John, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Justin"
Profile photo of josh Blankenship

josh Blankenship

August 30, 2024

5  out of  5
rating by josh Blankenship
"Whitney Cline was awesome! Wonderful service!"
We responded:
"Josh, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Justin"
Profile photo of Craig Cline

Craig Cline

August 29, 2024

5  out of  5
rating by Craig Cline
"Best insurance agency around!"
We responded:
"Craig, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Justin"
Profile photo of Brenda Sheppard

Brenda Sheppard

August 23, 2024

5  out of  5
rating by Brenda Sheppard
"Great company with great employees!"
We responded:
"Brenda, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Justin "
Profile photo of Whitney Cline

Whitney Cline

August 23, 2024

5  out of  5
rating by Whitney Cline
"You’ll not find a better insurance agency. Very knowledgeable and helpful."
We responded:
"Whitney, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Justin"
Profile photo of Kayla Ellis

Kayla Ellis

August 22, 2024

5  out of  5
rating by Kayla Ellis
"This is an amazing company!"
We responded:
"Kayla, thank you for the kind feedback! We appreciate you. - Justin"
Profile photo of Stacey Justice

Stacey Justice

July 25, 2024

5  out of  5
rating by Stacey Justice
"I’ve had State Farm for years and Justin Brown’s staff is amazing. My daughter had purchased a new car and Gena made the transition so smooth and took care of everything for us. I highly recommend Justin Brown State Farm in Gilbert, WV!"
We responded:
"Stacey, your recommendation of our agency means the world to my team and I. We appreciate the opportunity to serve others while providing a positive experience for all. - Justin"
Profile photo of Crystal

Crystal

May 3, 2024

5  out of  5
rating by Crystal
"I finally had a wonderful experience shopping for insurance. VERY affordable. And Whitney was so much help."
We responded:
"Crystal, welcoming new customers to our family is such a joy to each of us. Thank you for giving us the opportunity to earn your business! - Justin "
Profile photo of Woodrow Pruett

Woodrow Pruett

April 25, 2024

5  out of  5
rating by Woodrow Pruett
"Very friendly and saved me alot of money."
We responded:
"Hello, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Justin"
Profile photo of Loren Sammons

Loren Sammons

April 16, 2024

5  out of  5
rating by Loren Sammons
"Whitney Cline was GREAT to work with. She made everything so easy and helped save us money. Would recommend going to her if you like saving money and getting excellent work ❤️"
We responded:
"Loren, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Justin"
Profile photo of Ashleigh Gravely

Ashleigh Gravely

April 13, 2024

5  out of  5
rating by Ashleigh Gravely
"I spoke with a very nice lady at state farm, she offered me bundles to get discounts for my auto ins. She was very friendly and she new her stuff well to where it was only a matter of minutes of ending a satisfying experience."
We responded:
"Ashleigh, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Justin"
Profile photo of Brooke Powers

Brooke Powers

April 8, 2024

5  out of  5
rating by Brooke Powers
"I spoke with Whitney and had an all around great experience. She made it really easy for me to start a policy!"
We responded:
"Brooke, I’m happy to hear Whitney took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Justin "
Profile photo of Gregory Miller

Gregory Miller

April 5, 2024

5  out of  5
rating by Gregory Miller
"Whitney, very helpful, knowledgeable, and curtious, Thanks again! 🙂"
We responded:
"Gregory, we're happy to hear that Whitney provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Justin "