State Farm® Insurance Agent Justin Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
bayleigh wolford
March 20, 2026
"Gena went above and beyond to help me! Couldn’t recommend her enough for all of your car and home insurance needs"
Mary May
March 18, 2026
"Great staff & excellent customer service. Thankful for a great team to help me with all my insurance needs."
Shanna Lester
March 18, 2026
"Christina Browning is the best for all your insurance needs. She goes above and beyond for her clients. Best agency around!!"
Deanna May
March 14, 2026
"Michele always smiling and willing to help in any way she can. Very friendly."
"Deanna, Thank you for your kind feedback. Michele appreciates the recognition, and our team is glad she was able to assist and make your experience a positive one. We appreciate you taking the time to leave a review. - Justin"
Betty Lester
March 14, 2026
"Love, love, love our Gilbert State Farm family!! Not only do they have everything you need, they have the best staff!! Michelle Browning has went above and beyond for our personal and commercial policies!! No matter what we’ve needed or when we’ve needed it, she always comes through for us! Making sure we know everything is taken care of and that she’s glad to help!! Isaiah May and Gena Newcomb are always available and eager to help if needed and Christina is the friendly voice that answers the phone! If she can help, she will and if not she’ll get you to the right person who can!!"
"Betty, Thank you for taking the time to share such thoughtful feedback. Our team truly appreciates your kind words and is glad to hear the support and communication from our office have been helpful across your needs. We’re grateful for your continued support and for recognizing the effort our team puts into assisting our customers. - Justin"
Gage Hensley
March 11, 2026
"I love the atmosphere at Justin Brown State Farm. Gena and Isaiah are top notch! I’m so glad I have a great office to take care of all my needs."
"Gage, Thank you for sharing your feedback. We appreciate your kind words and are glad to hear you have had a positive experience with our office. It means a lot to know you feel supported. - Justin"
Cheyenne Robinson
March 11, 2026
"I loved working with Hannah! She answered all my questions and helped me with everything and truly got me the best price!! 10/10 will always recommend her! Saved me 150 a month and got me the best life policy to cover my family!"
"Cheyenne, Thank you for sharing your experience. Hannah appreciates the recognition, and our team is glad she was able to assist, answer your questions, and make the process clear and smooth. We appreciate you taking the time to leave a review and share your feedback. - Justin"
Herb Dawson
March 11, 2026
"Hannah was great she walked me through everything and saved me 80 dollars a month!"
"Herb, Thank you for sharing your feedback. Hannah appreciates the recognition, and our team is glad she was able to guide you through the process and provide helpful information. We appreciate you taking the time to leave a review. - Justin"
Savannah Vannatter
March 10, 2026
"They are always so helpful! We have been with them for years."
"Savannah, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Justin"
Shanda Bishop
March 9, 2026
"Best service and staff team around! Contact Isaiah for ways to save on auto/home/life!"
"Shanda, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Justin"
Deborah Ellis
March 9, 2026
"Isaiah May, Very helpful, very detailed ,very professional overall service was great! This insurance company as a whole is a great company!!"
"Deborah, Thank you for sharing your feedback. Isaiah appreciates the recognition, and our team is glad to hear the information and support during your experience were helpful. We appreciate you taking the time to leave a review. - Justin"
Brayden Bishop
March 9, 2026
"Isaiah May saved me a lot of money. Best deals around appreciate you guys."
"Brayden, Thank you for sharing your feedback. Isaiah appreciates the opportunity to assist, and our team is glad the process and communication were helpful. We appreciate you taking the time to leave a review. - Justin"
Leah Ferrrell
March 9, 2026
"Excellent service! Isaiah helped me find better coverage and even saved me money. Very professional, responsive, and easy to work with.”"
"Leah, Thank you for sharing your feedback. Isaiah appreciates the opportunity to assist, and our team is glad the communication and process were helpful during your experience. We appreciate you taking the time to leave a review. - Justin"
Brian Ratliff
March 6, 2026
"Really enjoy the price Nice people"
"Brian, Thank you for the review. We appreciate you taking the time to share your feedback and are glad to hear you had a positive experience with our team. - Justin"
April Mullins
March 6, 2026
"Great company, nice workers!!"
"April, Thank you for the kind review. We appreciate you taking the time to share your feedback and are glad to hear you had a positive experience with our team. - Justin"
Nickie Browning
March 5, 2026
"Great insurance company & a great group of people working there. Justin & his team go above & beyond for their customers."
"Nickie, Thank you for sharing your feedback. Justin and the team appreciate the recognition, and we are glad to hear you had a positive experience with our office. We appreciate you taking the time to leave a review. - Justin"
Barbara Bodine
March 2, 2026
"Very friendly and always willing to help"
"Barbara, Thank you for your feedback! We’re glad to hear our team has been friendly and helpful. We appreciate you choosing our office for your insurance needs. - Justin"
Carrie Browning
March 1, 2026
"Michele with State Farm is absolutely wonderful to work with. She is professional and truly takes the time to make sure you understand. She doesn’t rush you through the process and always makes herself available to answer questions. What I appreciate most is how much she cares about her clients and making sure families are properly protected. If you’re looking for reliable service and someone you can trust, I highly recommend reaching out to her."
"Carrie, Thank you for sharing your experience! We’re glad Michele was able to assist you with care and attention, making the process clear and comfortable. We appreciate your feedback and for choosing our office for your insurance needs. - Justin"
Annette Hawks
February 26, 2026
"We have had our insurance through the Gilbert office for many years. You cannot beat their friendliness and always giving you an answer and help immediately."
"Annette, We love the five stars! Thanks! - Justin"
Sandra Dean
February 26, 2026
"I am very pleased with Justin Brown's office. Gena Newcomb is usually who I talk to but everyone in the office is always very helpful"
"Sandra, Thank you for sharing your experience! We’re glad to hear Gena and our team have been helpful and responsive. We appreciate you choosing our office for your insurance needs. - Justin"
Stephanie Hatfield
February 26, 2026
"Friendly people. Great rates!!"
"Stephanie, we are always happy to answer your questions! - Justin"
Paula Montalvo
February 26, 2026
"Gena was most helpful in giving me a quote for Auto & mobile home insurance quickly. She streamlined the process for my mother’s no medical exam life insurance policy and handled all of the paperwork, and communication with the funeral home once the policy needed to be used, without issue! Highly recommend Gena and Justin Brown State Farm of Gilbert, WV!"
"Paula, Thank you for sharing your detailed experience! We’re glad Gena was able to assist you quickly and handle the process smoothly. We appreciate your feedback and for choosing Justin Brown’s office in Gilbert for your insurance needs. - Justin"
Angel Grimmett
February 26, 2026
"If u need a great person to do ur insurance please go and ask for Gene … she is amazing and will get u a great deal … they have many insurance policies like for ur car ur home and more …"
"Angel, Thank you for sharing your experience! We’re glad Gena was able to assist you and provide helpful support. We appreciate you choosing our office for your insurance needs. - Justin"
Kim Ooten
February 25, 2026
"I highly recommend Gena Newcomb, she is absolutely wonderful and will work hard to get you the best rates!"
"Kim, Thank you for your feedback! We’re glad to hear Gena was able to assist you and provide helpful support. We appreciate you choosing our office for your insurance needs. - Justin"
browningnikki
February 25, 2026
"Michelle has always been our go to for any insurance need and she goes above and beyond to make sure we are taken care of with our best interests in mind. She uses professional behavior and is amazing at what she does!"
"Thank you for sharing your experience! We’re glad Michele has been able to assist you with professionalism and care. We appreciate you choosing our office for your insurance needs. - Justin"