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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Brown

January 30, 2026

5  out of  5
rating by Joshua Brown
"Justin Browns team is top notch. Gena,Michele and Isaiah go above and beyond to satisfy your insurance needs!"
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Kirsten Mayhorn

January 28, 2026

5  out of  5
rating by Kirsten Mayhorn
"Gena Newcomb is one of the best insurance agents I have had the pleasure of dealing with! She was professional, knowledgeable, and got back to me very quickly with all of my questions. I would highly recommend her to anyone looking for insurance!"
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Sarah Rowe

January 28, 2026

5  out of  5
rating by Sarah Rowe
"Gena Newcomb is extremely attentive, helpful, and very sweet. It is a pleasure working with her every time!"
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Dakota Rawls

January 27, 2026

5  out of  5
rating by Dakota Rawls
"Was able to save so much money yearly with the amazing help from Gena, would definitely recommend everyone give her a call!!"
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Cheri Horton

January 15, 2026

5  out of  5
rating by Cheri Horton
"Easy to pay and friendly employees!"
We responded:
"Cheri, Thank you for your feedback! We're glad our team was able to assist you and provide a positive experience. - Justin"
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L

January 15, 2026

5  out of  5
rating by L
"Isaiah May is the bomb.com! The man with the plan! I’ve been working with Isaiah May at State Farm for over a year now, and I can’t say enough good things! From the moment I reached out for a quote, Isaiah was incredibly responsive, knowledgeable, and genuinely interested in finding the best coverage for my family without pushing unnecessary extras. He took the time to explain everything clearly—auto, home, and even some life insurance options—and helped me bundle policies to save a nice chunk on premiums. When I had a minor fender-bender last fall, the claims process was smooth and stress-free thanks to his quick guidance and follow-up."
We responded:
"L, Thank you for taking the time to share your experience! We're happy to hear Isaiah was able to walk you through your options and provide helpful guidance along the way. Your feedback means a lot! - Justin"
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Adrianna Brown

January 15, 2026

5  out of  5
rating by Adrianna Brown
"Isaiah May is the best insurance agent around!! Wouldn’t go anywhere else. Top notch service always!!"
We responded:
"Adrianna, We appreciate you sharing your experience! It's great to hear that Isaiah was able to provide support and guidance you found helpful. We will be sure to pass along the kind words! - Justin"
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Tonya

January 15, 2026

5  out of  5
rating by Tonya
"Just wanted to thank Isaiah May for his top notch service at State Farm. He made shopping for insurance easy and stress free!! Thank you again Isaiah!"
We responded:
"Tonya, Thank you for sharing your experience! We're glad Isaiah could make your experience a positive one. We appreciate your kind words! - Justin"
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Torin Morgan

January 15, 2026

5  out of  5
rating by Torin Morgan
"Isaiah May helped me through a lot! Isaiah was very attentive to bringing together what best fit my budget in a timely manner. He also gives positive feedback when needed."
We responded:
"Torin, Thank you for sharing your experience! We're glad Isaiah was able to help during your time of need. We appreciate your business! - Justin"
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Brady L

January 15, 2026

5  out of  5
rating by Brady L
"I’ve been with State Farm for years, but honestly thought I was already getting a decent deal—until I sat down with Isaiah May. This guy is next-level! In less than 30 minutes, he reviewed my auto, home, and he found ways to bundle everything smarter. The result? I saved over $800 a year — that’s real money back in my pocket every single month! Isaiah May didn’t just slap on some discounts and call it a day. He actually listened to my situation, explained every option clearly (no insurance jargon overload), and made sure I was protected without paying for stuff I didn’t need. Super professional, friendly, and genuinely cares about saving his customers money. If you’re in the area and want an agent who actually fights for your wallet instead of just collecting premiums, Isaiah May is your guy. 10/10 recommend — I’m telling all my friends and family to switch to him! Thanks again, Isaiah May — you’re the real MVP!"
We responded:
"Brady, Thank you for taking the time to share your experience. We're glad Isaiah was able to review your options, explain things clearly, and provide helpful guidance. We appreciate your feedback and will be sure to pass along your comments to him! - Justin"
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Savannah Vannatter

September 21, 2025

5  out of  5
rating by Savannah Vannatter
"They are always so helpful! We have been with them for years."
We responded:
"Savannah, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Justin"
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blaine duncan

August 12, 2025

1  out of  5
rating by blaine duncan
"i dont really want to get into all the problems ive had with this agent but he cost me alot of money he knows what happened and did nothing to try to correct his mistakes just said im sorry sorry only works if you change your mistake i changed agents very sad it has been over a month and of course no resonse to my review i did not expect any less from this agent if not a good review he does not respond sad you have answered other reveiws since mine has been posted whats that all about answer it justin"
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Dawna Workman

June 6, 2025

5  out of  5
rating by Dawna Workman
"I had a great experience working with Justin he was knowledgeable, responsive, and made the entire process smooth and stress-free. Whether it was answering questions or helping find the right coverage, he was always patient and professional. Highly recommend if you're looking for someone reliable."
We responded:
"Dawna, Thanks for the great feedback! We're so happy Justin was able to help you and make things easy. - Justin"
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Katelyn Mullins

June 3, 2025

5  out of  5
rating by Katelyn Mullins
"Great office, wonderful staff!"
We responded:
"Katelyn, We're so glad you feel that way! Thank you for choosing us for your insurance needs! - Justin "
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Hali Meadows

May 28, 2025

5  out of  5
rating by Hali Meadows
"Wonderful company with excellent staff!"
We responded:
"Hali, Thank you for choosing us! We're so glad you had a good experience. - Justin"
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Jared White

May 19, 2025

5  out of  5
rating by Jared White
"Staff is phenomenal and the prices are great!"
We responded:
"Jared, we have very much enjoyed working with you! Thank you for sharing! - Justin"
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Tyeisha Blackmon

May 19, 2025

5  out of  5
rating by Tyeisha Blackmon
"Wonderful employees, helped me tremendously!"
We responded:
"Hello, our team is pleased to hear your positive feedback! Thank you for sharing. - Justin"
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Hailey Gore

March 31, 2025

5  out of  5
rating by Hailey Gore
"Helped me save tons of money!!"
We responded:
"Thank you so much for the 5-star rating, Hailey! We're thrilled to hear that you had a great experience with us! - Justin"
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Mark Hall

March 28, 2025

5  out of  5
rating by Mark Hall
"State Farm has a user friendly website, great discounts and offers plenty of coverage"
We responded:
"Thank you for the perfect rating, Mark! We’re so happy you had a positive experience. Hope to see you again soon! - Justin"
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Jacob Bias

March 20, 2025

5  out of  5
rating by Jacob Bias
"Highly recommended, great staff!"
We responded:
"Jacob, thank you for the 5-star review! My team and I are always here to assist you with your insurance needs. Your recommendation means a lot to us! - Justin "
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Holley Markins

February 28, 2025

5  out of  5
rating by Holley Markins
"I was paying over$ 760.00 a month for auto insurance and Gena got me down to $150.00 they are the absolute best!!!! 10/10 would definitely recommend"
We responded:
"I’m happy to hear Gena took such great care of you and we could provide you with a positive insurance experience, Holley. Our team takes pride in delivering top-notch support to our customers! - Justin"
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Samantha Doane

January 15, 2025

5  out of  5
rating by Samantha Doane
"Wonderful people to speak with"
We responded:
"Samantha, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Justin "
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Lynne Jewell

January 10, 2025

5  out of  5
rating by Lynne Jewell
"Good"
We responded:
"Lynne, thank you for the five stars! - Justin"
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Frank Crigger

December 27, 2024

5  out of  5
rating by Frank Crigger
"I have been with Justin for several years. His staff always helps me with my insurance needs. From homeowners new cars antique cars. Side by side. Pull trailers. They cover it all."
We responded:
"Frank, thank you so much for leaving such a positive review! My team and I will work hard for your business each day. We're grateful to have you as part of our State Farm family and we look forward to serving you for years to come! - Justin"
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Justin Cantrell

November 19, 2024

5  out of  5
rating by Justin Cantrell
"They are awesome he helped me so much"
We responded:
"Justin, thank you for the great feedback! I’m so glad we could help and make a difference. If you need anything else, don’t hesitate to reach out! - Justin"